"Its spec sheet writes checks that its budget battery and motor cannot cash."
The 'up to 21 miles' range is a theoretical maximum calculated for a lightweight rider on flat ground at a constant, moderate speed. In practice, expect 10-12 miles for typical stop-and-go commuting.
This scooter is for someone whose commute is short, entirely flat, and who prioritizes an extremely low initial cost above all else. If you need a device for a 5-mile round trip and understand it may not last more than a year or two, the price is a justification.
Anyone who needs to travel more than 10 miles on a charge, ascend any moderate hills, or values long-term reliability should avoid this product. The massive gap between claimed and realistic performance makes it unsuitable for serious commuters.